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Product Quality

At Pranamrit Naturals, we guarantee that all our products are of highest quality. Our cold-pressed oils, aromatic spices, and wholesome grains are carefully sourced and manufactured to ensure purity and nutritional value. We do not use harmful chemicals, additives, or preservatives in any of our products.


Ordering

  • Online Orders: Customers can place orders through our website. Simply select the desired products, add them to your cart, and proceed to checkout.

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details and estimated delivery time.

  • Modifications and Cancellations: If you need to modify or cancel your order, please contact us within 24 hours of placing the order. We will do our best to accommodate your request if the order has not yet been processed or shipped.


Shipping

  • Shipping Locations: We currently ship to addresses within India.

  • Shipping Methods: We offer standard and expedited shipping options. The available methods and associated costs will be displayed at checkout.

  • Delivery Time: Our standard shipping facility typically takes 3-7 business days. Delivery times may vary based on location and external factors.

  • Shipping Charges: Free shipping is available for all the products and categories listed on our website.

 

Returns and Refunds

  • Return Policy: We accept returns within 7 days of receipt for a full refund or exchange. Products must be unused, unopened, and in their original packaging.

  • Return Process: To initiate a return, contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return the item.

  • Refunds: Once we receive and inspect the returned product, we will process your refund within 7 business days. The refund will be issued to the original payment method used during the purchase.

  • Return Shipping: Customers are responsible for return shipping costs unless the product received was damaged or incorrect.

 

Privacy Policy

  • Data Collection: We collect personal information such as name, address, email, and payment details to process orders and provide a personalized shopping experience.

  • Data Usage: Your information is used solely for order processing, customer service, and marketing communications. We do not share your personal information with third parties except as required for payment processing and shipping.

  • Security: We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure.

 

Payment Methods

We accept various payment methods, including:

  • Major credit cards (Visa, MasterCard, American Express)

  • Debit cards

  • Net banking

  • UPI

  • PayPal

 

Customer Support

Our customer support team is available to assist you with any questions or concerns. You can reach us through the Contact Us page on our website or via email. We strive to respond to all inquiries within 24 hours. For any questions or concerns please contact us at info@pranamrit.com

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Thank you for choosing Pranamrit Naturals. We appreciate your trust and are committed to providing you with the best products and service.

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